GSC
Senior Leadership Team
Farida Dhinojwala
Operations Head
Farida Dhinojwala is an experience professional renowned for her exemplary leadership and strategic prowess in operations management. Currently serving as the Operations Head at Global Student Centre, Farida boasts over 12 years of extensive experience in the industry, underpinned by a solid foundation in client servicing and public relations.
Having commenced her professional journey in 2022 with Global Student Centre, Farida’s career is distinguished by a relentless pursuit of excellence and dedication to achieving organizational objectives. Her multifaceted responsibilities include overseeing pre-screening team activities, facilitating uninterrupted processes, and upholding stringent quality standards.
Farida’s proficiency in task delegation, priority setting, and problem-solving empowers her to optimize team efficiency, driving operational excellence and facilitating smooth business operations. As an effective communicator, she leverages various channels to facilitate seamless candidate progression and maintain proactive communication with recruitment units across diverse regions.
Deeply committed to the professional development of her team, Farida conducts regular training sessions to equip them with essential skills and ensure they remain updated and well-equipped to meet evolving demands. Her keen eye for talent and dedication to fostering a collaborative work environment have earned her respect as a mentor and leader.
Deeply committed to the professional development of her team, Farida conducts regular training sessions to equip them with essential skills and ensure they remain updated and well-equipped to meet evolving demands. Her keen eye for talent and dedication to fostering a collaborative work environment have earned her respect as a mentor and leader.
Seema Alani
Direct Applicant Support (DAS) Manager
Seema epitomizes dedication and proficiency as a Direct Applicant Support Manager, boasting over 2 years of invaluable experience within the Education Industry, particularly at Global Student Centre. With a comprehensive tenure of over 3 years, Seema has honed her expertise in delivering exemplary customer service throughout the recruitment process.
Her primary focus revolves around ensuring a seamless applicant journey, meticulously overseeing each step with precision and dedication. Seema’s commitment to operational excellence is evident through her strict adherence to compliance standards, ensuring that all processes align with regulatory requirements.
Adept at communication and problem-solving, Seema efficiently addresses inquiries and optimizes workflows to enhance overall efficiency. Her leadership skills come to the fore as she navigates team dynamics and fosters a collaborative environment conducive to success.
Seema’s educational background further enriches her professional repertoire, holding an MBA in Marketing and HR. With prior experience as a sales officer, she brings a diverse skill set to her role, combining strategic marketing insights with human resource proficiency to drive success in applicant support management.
In essence, Seema’s journey is defined by her unwavering commitment to excellence, steadfast dedication to customer satisfaction, and a relentless drive to propel organizational objectives forward. As a pivotal member of the Global Student Centre team, she continues to raise the bar for applicant support management, setting a standard of excellence for others to emulate.
Sumit Kamble
Compliance Manager
Sumit Kamble is a seasoned Compliance Manager at the Global Student Centre with over 10 years of experience. With a background in Aviation and hospitality trainings spanning a decade, Sumit brings a wealth of expertise to his role. Originating from Pune, he embarked on his journey with the organization in 2022, quickly establishing himself as a competent and reliable leader.
In his capacity as Compliance Manager, Sumit excels in managing PRE-CAS team activities, ensuring seamless workflows, and maintaining adherence to quality standards. He possesses a strong skill set in task delegation, priority setting, and problem-solving, which he leverages to optimize team efficiency and productivity.
Sumit understands the importance of the PRE-CAS interview process, recognizing its role in verifying the authenticity of applicants’ applications and assessing their ability to justify the information provided in their Statement of Purpose (SOP) and academic documents. He is committed to ensuring that the university’s objectives of gauging genuine interest in studying at the university and in the UK are met through thorough and insightful evaluation processes.
Maintaining proactive communication with recruitment units from South Asia and the UK, Sumit works diligently to streamline processes and align activities with organizational goals. He emphasizes the importance of building strong collaborations with clients to deliver effective results and enhance overall performance.
Additionally, Sumit is dedicated to the professional development of his team members. He conducts regular training sessions to equip them with essential PRE-CAS skills and monitors their performance closely. By implementing strategic methods to keep the team updated and well-equipped, Sumit consistently strives to improve operational efficiency and drive success within the organization.
Sheetal Sharma
Admissions Manager
Sheetal Sharma, with a decade-long tenure in the education industry, brings a depth of knowledge to her role as Admissions Manager. Boasting 4.5 years of specialized experience in overseas education, she has been a driving force behind the success of Global Student Centre since joining in October 2021.
Sheetal’s infectious passion for excellence permeates every aspect of her work, as she thrives on collaborating with diverse teams to achieve collective success. Recognized for her leadership prowess, she has played a pivotal role in assembling and nurturing a robust and competent team, trusted to deliver results consistently.
At the helm of admissions operations, Sheetal has masterfully onboarded, trained, and supervised a team of 10 Admissions Officers. Under her guidance, the team has achieved remarkable milestones, issuing over 90,000 offers in collaboration with the University of East London.
With a Master’s degree in Science, Sheetal’s expertise extends beyond traditional realms. She excels in developing operational strategies and designing systems to enhance performance and yield optimum results. Her commitment to continuous improvement is evident through ongoing monitoring and refinement initiatives.
Furthermore, Sheetal is certified in college and career counselling, underscoring her dedication to providing holistic support to students navigating the admissions process.
Her contributions have not only propelled the organization to new heights but have also positively impacted the lives of countless students seeking educational opportunities abroad.
Sarah Shaikh
Direct Applicant Support (DAS) Manager
Sarah is an exceptional professional in the realms of recruitment and education, bringing years of invaluable experience to her role. Currently, she leads the Direct Applicant Support team for the rest of the world, where her expertise and leadership are instrumental in driving success.
With a degree in Management under her belt, Sarah possesses the skills and knowledge necessary to ensure the seamless execution of her team’s tasks, consistently delivering tangible results. As the primary liaison with recruitment units spanning South Asia, MENA, Africa, and the UK, she plays a crucial role in fostering communication and collaboration.
Sarah’s hands-on approach extends beyond managerial duties; she actively engages with applicants, gaining insights into the onboarding process and discerning their needs. This proactive involvement enables her team to provide timely guidance, ensuring applicant satisfaction while simultaneously meeting organizational objectives.
Sarah’s steadfast commitment, astute strategic abilities, and tireless pursuit of perfection mark her as an indispensable asset to the Direct Applicant Support team. Through her efforts, she not only propels success but also nurtures a culture of excellence that permeates throughout the entire team.
Ashwini Pawar
Team Leader (ISC)
Ashwini Pawar is a dynamic professional serving as the Team Leader for the International Student Centre at Global Student Centre. With a wealth of experience and expertise in team management, she plays a pivotal role in ensuring smooth operations and providing exceptional support to both international and domestic students throughout their academic journey.
Before joining Global Student Centre, Ashwini honed her skills in various roles, including working as a QA for inbound processes (BPO) and gaining valuable experience in admission and finance teams. This diverse background has equipped her with a comprehensive understanding of student needs and processes.
As a Team Leader, Ashwini excels in communication, cultural understanding, and providing up-to-date information to her team. She is adept at motivating her team, assigning tasks effectively, and conducting training sessions to enhance their skills.
One of Ashwini’s key strengths lies in her ability to actively listen, communicate clearly, and display empathy towards students and their representatives. She creates a supportive environment where students feel heard and valued, ensuring their inquiries are addressed promptly and effectively.
Ashwini maintains regular communication with the South Asia recruitment team and consent department, fostering strong connections to facilitate seamless support for students and achieve positive outcomes.
Overall, Ashwini Pawar’s dedication, expertise, and commitment to student success make her an invaluable asset to the International Student Centre team at Global Student Centre.